RKANE VIRTUAL SERVICES

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In addition to applying my many graphic, marketing, and administrative skills to my own small businesses, I can provide these services to your business as well! 

I personally don't hire out any work I require for my own small businesses to outside sources and instead create everything and exercise my own skills from start to finish, from creating the layout for my websites to writing the content to taking the photos to creating the logos to advertising and social media. That's right - I not only manage my own businesses and projects, but I literally do EVERYTHING around them, including creating/managing websites for all four of them (as well as work full-time in an office). I possess years of experience with implementing my skills for personal use and both my own businesses as well as professionally in the office.

PRICING is tailored to each client's needs or contracted hourly starting at $30/hr.

Below is a list of some of the skills I offer, followed by my professional resume (art- and baking-related work not included). If you are interested in a service or even those that aren't listed below, please contact me so that I may be able to better assist you.
  1. Administration
    Data Entry Calendar Management Email Reminders Customer Service Invoicing
  2. Design
    Graphic Design Drawing/Illustration PowerPoint Presentations Logo Design Web Layout
  3. Marketing/Social Media
    Blogging Copywriting Social Media Posting Social Media Advertising Market Research
  4. Writing
    Editing Proofreading Technical Writing/ How-Tos Content Writing
  5. Records & Documents
    Document Control/ Records Management Archiving PDF Conversion Transcription
  6. Research
    Internet Research Data Collection Process Development Background Checking & Information Verification
[resume]
  
SUMMARY

Highly resourceful and meticulous employee with five years of Document Control and Records Management experience and fifteen years of database management and administration experience. Performed data collection, entry and analysis, and clerical duties at marketing research firms progressing into Supervisory & Management roles. Conducted extensive research of technical documentation for records management and database used by all the major telecommunications companies.


SKILLS

– Data entry, analysis/evaluation and research
– Writing and editing/proofreading; exceptional attention to spelling, punctuation and grammar
– Analytical/conceptual problem-solving, creativity, excellent judgment and information interpretation
– Flexibility, ability to prioritize workload when given a variety of tasks
– Verbal communication; summarizing complex ideas and processes into technical facts or persuasive non-technical presentation
– Administrative/clerical duties including: filing, scanning and copying documents, answering phones, faxing, sending and receiving mail and/or packages, compiling reports/spreadsheets
– Proficiency in applications including: Microsoft Word, Excel, Outlook, PowerPoint, and Visio; Adobe Acrobat, Photoshop, and Illustrator; SharePoint, Internet, basic HTML
– Ability to efficiently work both independently and in a team setting
– Organization; high dexterity in sorting/filing/archiving documents and data records/files


WORK EXPERIENCE

GOODFELLOW TOP GRADE CONTRUCTION
Livermore, CA
Project Administrator
(November 2017 - Present)

- Exporting extra work time cards and applicable invoices for multiple projects and entering  information into pricing system
- Entering certified payroll amounts
- Providing administrative assistance to project personnel by preparing documents and assembling binders, scanning, and copies 

BURNS & McDONNELL (PG&E Major Greenfield Project)
San Ramon, CA
Document Control Administrator
(June 2015 – March 2017)

- Maintenance of multiple SharePoint project sites including updating dashboard information, announcements, layout, photos, calendar, etc.
- Processing documents dropped off in SharePoint project sites, assigning metadata for document classification
- Requesting/submitting access to appropriate SharePoint sites for all portfolio/project members based on specific permission levels and troubleshooting of login issues
- Guiding project team members to store project records in accordance with the document controls procedures and providing training as needed; wrote and compiled PowerPoint slideshows, job aids, and other training documents when needed and streamlined proceses
- Management of the project folder structure for consistency and creation of new folders for project team members
- Filing hardcopy records and retrieval of those records as needed 
- Assisting other project team members in generating documents including transmittals, submittal response forms, request for information forms, etc. in Primavera Contract Manager 
- Providing administrative assistance to project personnel by preparing documents and assembling binders, scanning, and copies 
- Creation and monthly maintenance of Green Books containing forecasts, schedules, and financial information for portfolio and individual projects (physical binders and PDF editions)


BECHTEL CORPORATION (AT&T Mobility Project)
San Ramon, CA
Document Control/Records Management; Construction War Room Administrator
(June 2012 – January 2015)

– Processed a high volume of engineering, contract, site acquisition, compliance, and construction documentation into Bechtel’s records repository and the client database
– Registered, controlled, distributed, and transmitted files and archives project records using the standard Electronic Document Management System
– Provided general training and support on various Document Control processes
– Developed Desktop Processes for use within the San Ramon Market and provide training on these processes
– Responsible for entering all cell site data, including RF data and property information, for all sites in-scope into tracking system; information flows into multiple databases used by the client
– Received daily check-ins by phone from multiple general contractors, field engineers, or other employees in the field/ on-site and maintains log of times, locations, and scope of work; information is used by Construction and Safety Field Coordinators and Managers to monitor site construction progress as well as for safety reasons
– Maintained and updated War Boards composed of several construction-related project milestone forecasts as derived from the Bechtel's proprietary project scheduling tool
– Provided additional administrative assistance to other departments by adjusting/actualizing forecast dates for milestones managed under the appropriate department, as needed
– Heavy creation and utilization of Excel spreadsheets

CRESTPOINT SOLUTIONS, INC.
Pleasanton, CA
Equipment Database Librarian/ Data Entry Analyst
(May 2006 - September 2010)

– Extensively researched technical information from Internet and written documentation
– Recorded/analyzed inventory data used in central offices and data centers
– Reviewed/archived video and other electronic files, floor plans and other materials
– Assisted with quality assurance and process evaluation; contributed to the improvement of company's proprietary software database
– Administered communication with vendors and clients via phone, e-mail, etc.
– Maintained accurate and quality equipment catalog library database for client use
– Created detailed visual likeness of telecommunications equipment using Microsoft Visio or other appropriate imaging software for use in library/database
– Trained team members basic and updated processes and procedures
– Wrote and compiled team's Manuals of Processes and Procedures as training material

CUNNINGHAM FIELD & RESEARCH
Newark/Dublin, CA
Assistant Manager/ Front Desk/ Data Collection Specialist
(August 2004 - April 2005)
Manager
(April 2005 - April 2006)

– Performed written/computer data entry for analysis
– Recruited and interviewed qualified respondents for data collection
– Managed petty cash (compensation) reimbursement and bank transactions
– Prepared and orchestrated in-facility taste tests and focus groups
– Managed and balanced multiple quotas and deadlines
– Performed various administrative/clerical duties
– Payroll administration
– Maintained communication with clients and Corporate office via phone, e-mail, etc.

QUICK TEST/ HEAKIN, INC.
Hayward, CA
Data Collection Specialist
(July 2002 - January 2003)
Supervisor/ Front Desk
(January 2003 - January 2004)

– Performed written/computer data entry for analysis
– Recruited and interviewed qualified respondents for data collection
– Managed petty cash (compensation) reimbursement and bank transactions
– Prepared and orchestrated in-facility taste tests and focus groups
– Managed and balanced multiple quotas and deadlines
– Performed various administrative/clerical duties
– Maintained communication with clients and Corporate office via phone, e-mail, etc.


EDUCATION

ASHFORD UNIVERSITY
Clinton, IA (remote)
(September 2011 - Present)
MAJOR: Health & Wellness (degree in-progress)

EXPERTRATING
(May 2012 - Present)
CERTIFICATIONS:
– Healthy Eating for Weight Loss
– Weight Management